Service

1. Project Consulting and Design
We provide professional pre-project consulting services, developing scientifically sound process flow and equipment configuration plans based on the client’s raw material type (such as fresh fruit bunches, palm kernels), production scale, and budget.

2. Equipment Selection and Customization
We recommend suitable equipment for pressing, refining, fractionation, and other processes based on the client’s production requirements, site conditions, and budget. We also offer custom designs to meet individual production requirements.

3. Complete Production Line Supply
We offer a complete set of equipment from palm fruit pretreatment, pressing, crude oil filtration, refining, fractionation, to filling. This one-stop shopping service ensures system compatibility and smooth operation.

4. Installation and Commissioning
Experienced engineers are dispatched to the client’s site to perform equipment installation, commissioning, and trial production to ensure stable equipment operation and oil yields meet design standards.

5. Operation Training and Technical Guidance
We provide clients with detailed operation training and technical guidance, covering equipment maintenance, safe operation, and process optimization, to help them quickly master production skills.

6. Oil Quality Testing and Process Optimization
We provide refined oil quality testing services to help customers optimize refining processes such as degumming, deacidification, bleaching, and deodorization, thereby improving oil quality and market competitiveness.

7. Equipment Maintenance and Care
We offer regular inspections, equipment maintenance, and replacement of wearing parts to ensure long-term stable production line operation and extend equipment life.

8. Spare Parts Supply and Rapid Response
We have established a comprehensive spare parts supply system, with regular parts readily available and 24-hour response to emergency failures, minimizing customer downtime.

9. Energy-Saving Retrofits and Capacity Upgrades
Based on changing customer production needs, we provide services such as equipment energy-saving retrofits, automation upgrades, and intelligent control system optimization to help customers improve production efficiency and reduce energy consumption.

10. Overseas Project Support and After-Sales Service
We provide remote technical support, video guidance, and on-site after-sales service to overseas customers, ensuring smooth commissioning and long-term stable project operation.

Our company’s services are not limited to equipment sales, but we focus on providing customers with full-process, integrated and sustainable solutions, from early design to later maintenance, to ensure that customers’ production is efficient, safe and stable.